HOW TO ORDER
To place an order, you can simply click on the shopping cart icon found on every item's descriptive page. Alternatively, you may e-mail Rocky. Tell us the item name and number, and we will confirm that it is available and put it on hold for you. We will hold items for 7 days while awaiting payment. If payment is not received within 1 week, the item will be returned to inventory. Items shown on this site are always subject to prior sale.
PAYMENT OPTIONS
For your convenience, you may send a check or money order or pay by PayPal. PayPal payments should be sent to Rocky. Items paid for by PayPal or money order will ship within 2 working days of payment. Personal checks will be held for 10 business days before the items are shipped.
LAYAWAY
We accept layaways. A payment of 20% of the item purchase price will layaway any item or items for you. You can then pay every thirty days until the item or items are paid off. There is no minimum payment or time limits on layaways.
METHOD OF SHIPMENT
We ship insured via U.S. Postal Service Priority Mail inside the USA. This will usually assure arrival within 3-4 days. Shipping and handling within the USA is included free of charge with your purchase. Shipping costs for international buyers will be calculated after we receive your address. Multiple items purchased at the same time will be packed and shipped together.
It is important to us that you receive your item in the same excellent condition in which it left us. Jewelry is well padded inside a gift box, then packed in a Priority Mail box within the U.S. International shipments may be sent in Global Priority mailing envelopes. Every effort will be made to protect items sent internationally.
RETURN POLICY
Every item is guaranteed to your satisfaction. In the event that your expectations are not met, we ask that you e-mail us immediately upon receipt of the item. We will refund your payment upon prompt return of the item in the same condition and type of packaging in which it was mailed to you, and by U.S. Postal Service insured Priority Mail, or its equivalent. Shipping and insuring the return of the package is the buyer's responsibility.